We are pleased to announce the release of our latest website design and build for the social care charity, the CIC Group (Community Integrated Care). After originally being commissioned with the User Experience (UX) Design stage of the project, CIC asked us to continue and complete the full cycle of the project.
CIC Group (Community Integrated Care) is a national, not-for-profit social and health care provider and a registered charity. They work in the community delivering support to people with a diverse range of needs:
Independent Living – Supporting people with learning difficulties, mental health conditions and physical disabilities to live full and independent lives.
Senior Care – Providing a wide range of support to people with age related conditions including dementia.
Homelessness Services – Providing housing, personal development, education and training opportunities to homeless people.
“The site has a high number of different user journeys, each varying in their objectives; therefore it’s been a challenge to represent this clearly. We feel we have done this very well and we’re very pleased with the end result for the CIC group.” Explained Duncan Minchin, Digital Producer at Zabisco.
CIC wanted to ensure that their UX was accurate for their diverse audience and entrusted us with our user centric approach to website design. The project began with our userability experts conducting an initial audit of their current site – analysing and getting into the mindset of their audience.
From there we defined their objectives and tailored the user journeys to suit. Designing and developing the sitemap and wireframes to build a prototype for which we could make best use of our in house lab testing facility. The lab testing involved 5 interviews and this provided us with some invaluable insights which lead to important changes in refining the finalised wireframes. This is not always taken up by clients, but the ones that do can really see the benefits.
This is the first of a number of projects we currently have with the CIC and you will see these released later in this quarter.